Privacy Policy

At Starlight Studios, located at 555 Sunset Boulevard, Los Angeles, CA 90028, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any way. This policy is effective as of January 1, 2025.

Information We Collect

We collect several types of information from and about users of our services, including:

• Personal Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide to us when you contact us, request a quote, subscribe to our newsletter, or fill out a form on our website.
• Payment Information: If you engage our services, we collect payment information such as your credit card details or other financial information necessary to process payments. This information is securely processed by our payment gateway providers and is not stored on our servers.
• Usage Data: We automatically collect certain information about your interactions with our website and services. This includes your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We use this information to analyze trends, administer the site, track user movements, and gather broad demographic information for aggregate use.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience on our website and to provide personalized content and advertisements. Cookies are small text files that are stored on your device when you visit a website. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website. For more information, please refer to our Cookies Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Our Services: We use your information to deliver the services you request, process your payments, respond to your inquiries, and provide customer support. We also use your information to analyze and improve the functionality and content of our website and services.
• Personalizing Your Experience: We use your information to personalize your experience on our website and to provide you with content and advertisements that are relevant to your interests.
• Communicating with You: We use your information to communicate with you about our services, promotions, and other news that may be of interest to you. We may also use your information to send you important notices, such as updates to our Privacy Policy or Terms and Conditions.
• Marketing and Advertising: With your consent, we may use your information to send you marketing emails and other promotional materials about our services. You can opt-out of receiving these communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes. This includes responding to subpoenas, court orders, and other legal requests.

How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, website hosting providers, email marketing platforms, and analytics providers. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them.
• Business Partners: We may share your information with our business partners who offer complementary products or services that may be of interest to you. We will only share your information with your consent.
• Legal Authorities: We may disclose your information to legal authorities if we believe that it is necessary to comply with applicable laws, regulations, or legal processes.
• Business Transfers: In the event that Starlight Studios is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred to the acquiring entity.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use industry-standard encryption technologies to protect sensitive information, such as payment details, when it is transmitted over the internet.
• Firewalls: We use firewalls to prevent unauthorized access to our servers and databases.
• Access Controls: We restrict access to your personal information to authorized personnel who need to know that information in order to provide our services.
• Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities in our systems.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information.
• Data Portability: You have the right to request that we provide you with a copy of your personal information in a structured, machine-readable format.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.

To exercise these rights, please contact us at privacy@starlightstudios.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@starlightstudios.com. We will take steps to delete the information as soon as possible.

International Data Transfers

Your personal information may be transferred to and processed in countries outside of your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your personal information to these countries.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website and indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Starlight Studios
555 Sunset Boulevard
Los Angeles, CA 90028
Phone: (213) 555-0100
Email: privacy@starlightstudios.com

This Privacy Policy is governed by the laws of the State of California.

This policy was written by Eleanor Vance, Chief Privacy Officer, Starlight Studios.